General questions .

Do I need a credit card for my purchases?

No, it is not necessary. You can also pay by bank deposit, cash on delivery or Paypal.

Do the prices include shipping?

Prices do not include shipping, which depends on the final weight and shipping method of your order. Shipping is automatically calculated by the system when completing your order.

In how many days will I receive my order?

Maximum within three working days. Usually, the next business day.

How can I order a product I want? Using the corresponding function of our online store. This option is available 24/7 and is the preferred method of ordering.

Can I pick up my order from your location?

It is possible to pick up your order from our headquarters, upon consultation. You should contact us first so that your order can be prepared and a collection day and time can be set.

I have questions about your products and I want help with my choice. How can I contact you for information? You can contact us by email at: info@odysseywater.gr. Or by phone at 2815109351 (9.00-17.00).

Do you provide warranty/support for your products?

We provide full warranty and support on all our products (the exact duration depends on the type and manufacturer of the product). We have a sufficient supply of spare parts and consumables, both for our own systems and those of other manufacturers.

Do you provide wholesale prices?

Yes, but only at selected dealers/resellers.